Andy Locksmiths Ltd covers emergency lockout work 24 hours a day, across Belfast and out through the towns of Antrim, Down and Armagh. From just £69. No call out fee on top of the job, non destructive entry wherever the lock allows it, and a 12 month guarantee on all parts and labour.
Whether a job is straightforward depends almost entirely on the door. A timber door on a Victorian terrace, a first generation uPVC door on a 1990s estate and a modern composite doorset are three different jobs with three different parts, and it is worth telling us which one you have when you call.
This is what the work includes, and what we will talk through with you before anything is removed from the door.
Picking, bypassing or manipulating the lock open so the door and frame are left intact wherever the lock allows it.
Front doors, back doors and internal doors, including cases where a key has snapped in the cylinder.
Shopfronts, offices and shutters, prioritised where a premises cannot open or cannot be secured.
Extracting a broken key and, where the keys are genuinely lost, changing or re-keying the cylinder afterwards.
Fitting a replacement cylinder or lock case on the spot if the original has to be sacrificed to gain entry.
Insurers ask what standard a lock meets rather than what it cost. Which standard applies depends on the door, not the address. The table below is what a policy is normally describing. It is general guidance rather than a reading of your own policy wording.
the British Standard for a thief-resistant lock. On a timber door this is normally a five lever mortice deadlock, or a night latch certified to the same standard. A compliant lock carries the kitemark and the BS3621 number stamped on the forend, visible on the edge of the open door.
the cylinder standard. Insurers usually accept a 3-star cylinder on its own, or a 1-star cylinder paired with a 2-star security handle. This is what an insurer means when the wording asks for anti-snap protection.
a test of the complete doorset rather than the lock alone. If a door was fitted new to a modern building regulation standard it may already comply, which is worth knowing before paying to upgrade a lock that is already adequate.
the window security standard. Policies that specify key operated window locks on accessible windows are usually describing this, and it is the requirement most often missed on an otherwise well secured property.
Usually yes. A key that spins freely without moving the hooks and bolts normally points at a failed multipoint gearbox rather than the cylinder. That is a different job from a straightforward lockout, and it often means the mechanism inside the door has to be replaced rather than just the lock you can see.
Yes, and it is one of the most common calls we get. The broken section is extracted first. Whether the cylinder survives depends on how it snapped, so we will tell you before we start whether we expect to be replacing it.
No. The price follows the lock and the door rather than the mileage. What does change with distance is how long we take to reach you, and we would rather give you an honest arrival window on the phone than repeat a single headline figure for every town.
Often yes, but the communal entrance door is normally the managing agent or landlord responsibility rather than yours, so we would usually be dealing with your own flat door. Tell us on the phone which door is the problem so we bring the right tools.
Yes. There is a 12 month guarantee on all parts and labour, and that covers repairs as well as replacements.
If the door is already open and cannot be locked, stay with the property if you safely can, and move anything valuable out of sight of the letterbox and windows. Do not force the lock yourself, because a jammed mechanism usually costs more to sort out than the original fault.
Yes. The service is advertised as 24/7, and a lockout that leaves someone standing outside a property is treated as urgent whatever the hour.
Across Belfast and out through Lisburn, Newtownabbey, Holywood, Newtownards, Comber, Carrickfergus and the rest of the coverage list. Each town has its own page setting out what the housing stock there means for the job, because a emergency lockout call is shaped by the door far more than by the address.
On a timber door, BS3621 is the standard most insurers name, and a compliant lock is stamped with it on the forend. On a uPVC or composite door the relevant standard is TS007, normally a 3 star cylinder or a 1 star cylinder paired with a 2 star handle. We will tell you what is currently fitted before anything is changed.
No. The site quotes no call-out fees, so what you are quoted for the work is what covers the visit as well.
It can be. If you are inside and the problem is a lock that will not engage rather than a door that will not open, that is normally a repair job rather than an entry job, and the two are priced differently.
Each town below has its own page for emergency lockout work, covering the housing stock there, the lock standards that apply to it and an honest note on how long the run out to you actually takes.
Everything below is available across the same coverage area, at any hour.