Randalstown sits in the middle ring of our coverage, reached by a run up the M2 and onto the M22. This is a real journey rather than a city callout, though it is a direct one on roads we travel regularly. Andy Locksmiths Ltd covers emergency lockout work across the town, and ask us for an actual arrival time when you call. We would rather tell you forty minutes and be right than tell you thirty and be wrong.
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Every emergency lockout call in Randalstown starts the same way, with a look at what is actually fitted before anything is removed. This is what the work covers.
Picking, bypassing or manipulating the lock open so the door and frame are left intact wherever the lock allows it.
Front doors, back doors and internal doors, including cases where a key has snapped in the cylinder.
Shopfronts, offices and shutters, prioritised where a premises cannot open or cannot be secured.
Extracting a broken key and, where the keys are genuinely lost, changing or re-keying the cylinder afterwards.
Fitting a replacement cylinder or lock case on the spot if the original has to be sacrificed to gain entry.
Randalstown does not have one kind of front door, and that is what actually decides a emergency lockout job here. The older part of the town is the older town core around the Main Street and the old bridge over the Maine, while the bulk of the housing is later estate housing including Neillsbrook, and newer development on the town edges. In practice, a smaller town where a lot of the older stock has already been through one round of uPVC replacement, so we frequently meet first generation uPVC doors that are now old enough to have both a tired cylinder and a tired mechanism. That split is why we ask what the door is made of before quoting anything, because a five lever mortice on a timber door and a euro cylinder on a composite doorset are different parts, different prices and different work.
Getting to you is the other half of it. Randalstown is reached by a run up the M2 and onto the M22. This is a real journey rather than a city callout, though it is a direct one on roads we travel regularly. Ask us for an actual arrival time when you call. We would rather tell you forty minutes and be right than tell you thirty and be wrong. Randalstown is straight off the M22, so despite being further out it is a faster run than the distance on a map suggests. None of that changes what the work costs, since the price follows the lock and the door rather than the mileage, but it does change what we load into the van and how the visit is planned.
Home insurers rarely ask what your lock cost. They ask what standard it meets. Which standard applies depends on the door rather than the address, and in Randalstown that varies street by street: a smaller town where a lot of the older stock has already been through one round of uPVC replacement, so we frequently meet first generation uPVC doors that are now old enough to have both a tired cylinder and a tired mechanism. The table below is what a policy is normally describing when it names a requirement. It is general guidance rather than a reading of your specific policy, so check your own wording, and if you are not sure what is fitted we will tell you what is on the door before anything is changed.
the British Standard for a thief-resistant lock. On a timber door this is normally a five lever mortice deadlock, or a night latch certified to the same standard. A compliant lock carries the kitemark and the BS3621 number stamped on the forend, visible on the edge of the open door.
the cylinder standard. Insurers usually accept a 3-star cylinder on its own, or a 1-star cylinder paired with a 2-star security handle. This is what an insurer means when the wording asks for anti-snap protection.
a test of the complete doorset rather than the lock alone. If a door was fitted new to a modern building regulation standard it may already comply, which is worth knowing before paying to upgrade a lock that is already adequate.
the window security standard. Policies that specify key operated window locks on accessible windows are usually describing this, and it is the requirement most often missed on an otherwise well secured property.
If the property is in a conservation area or is listed, and the work goes beyond changing a lock into changing a door, that is worth checking with Antrim and Newtownabbey Borough Council before ordering rather than after. A like for like lock change on an existing door is not normally the part that causes a problem.
On the older Randalstown stock, where you are dealing with the older town core around the Main Street and the old bridge over the Maine, the door is usually timber with a mortice deadlock or a rim night latch, and non destructive entry means picking the mortice or slipping the latch. Those are slow rather than difficult. Where a lock has to be sacrificed, it is replaced before we leave.
It can be. If you are inside and the problem is a lock that will not engage rather than a door that will not open, that is normally a repair job rather than an entry job, and the two are priced differently.
Do not try to force a card or a screwdriver into the lock. Modern multipoint and anti-snap cylinders are designed to resist exactly that, and the usual result is a damaged mechanism that turns a lockout into a full lock replacement.
It depends on the door rather than the town. On a timber door the standard usually named is BS3621, stamped on the edge of the lock. On a uPVC or composite door it is normally TS007, either a 3 star cylinder on its own or a 1 star cylinder with a 2 star handle. Both come up regularly in Randalstown, because a smaller town where a lot of the older stock has already been through one round of uPVC replacement, so we frequently meet first generation uPVC doors that are now old enough to have both a tired cylinder and a tired mechanism. We can tell you what is currently fitted before anything is changed.
Yes. The service is advertised as 24/7, and a lockout that leaves someone standing outside a property is treated as urgent whatever the hour.
Randalstown is reached by a run up the M2 and onto the M22, which puts it in the middle ring of our coverage. This is a real journey rather than a city callout, though it is a direct one on roads we travel regularly. Ask us for an actual arrival time when you call. We would rather tell you forty minutes and be right than tell you thirty and be wrong.
The older town core around the Main Street and the old bridge over the Maine makes up the older half of the town, and later estate housing including Neillsbrook, and newer development on the town edges makes up the rest. Because of that, a smaller town where a lot of the older stock has already been through one round of uPVC replacement, so we frequently meet first generation uPVC doors that are now old enough to have both a tired cylinder and a tired mechanism. Telling us which of those sounds like your door saves a return trip for parts.
Yes. We cover the whole of Randalstown for emergency lockout work, including the Main Street, the old bridge, Neillsbrook, Shane’s Castle. Randalstown is straight off the M22, so despite being further out it is a faster run than the distance on a map suggests.
Often yes, but the communal entrance door is normally the managing agent or landlord responsibility rather than yours, so we would usually be dealing with your own flat door. Tell us on the phone which door is the problem so we bring the right tools.
Yes. Antrim, Ballymena, Ballyclare are all covered alongside Randalstown itself, and you can see the full list on our areas we cover page. Randalstown falls under Antrim and Newtownabbey Borough Council, though for a lock job the council matters far less than the door does.
Everything below is available in Randalstown on the same terms, at any hour.
Randalstown sits alongside Antrim, Ballymena, Ballyclare, all covered on the same terms. The full coverage list is on our areas page.